Welcome — Ledger.com/Start®
Starting up your Ledger® device via Ledger.com/Start® is the crucial first step to protect your crypto assets. This page walks you through each stage of starting up your device: unboxing and authenticity checks, installing official software, creating a recovery phrase, device PIN setup, and best practices for long-term security. Use this guidance to ensure that your Ledger® device is genuine and that your private keys remain under your control.
Why follow Ledger.com/Start®?
Following the official start flow at Ledger.com/Start® helps you avoid common setup pitfalls and social engineering attacks. The start process emphasizes device attestation, verified downloads, and offline seed handling so your keys never leave the secure element on the Ledger® device.
Step-by-step: Starting Up Your Device
Inspect packaging and tamper seals. Consult the official verification instructions on Ledger.com/Start® verification. Only proceed if packaging and device boot screens match official documentation.
Download Ledger Live (desktop or mobile) from the official domain. Ledger Live is the recommended app to complete the start flow. On some systems, a small helper (bridge) may be required for USB communication — only install if prompted by the official app.
Connect your Ledger® device to your computer or mobile device and follow the on-screen prompts inside Ledger Live. Choose to create a new device (generate a new recovery phrase) or restore an existing wallet from a known recovery phrase.
The device will display your recovery words. Write them down exactly as shown—never store them digitally or share them. Your recovery phrase is the ultimate backup for your funds; protect it offline in multiple secure locations.
Choose a PIN you'll remember but that others cannot guess. Consider the optional passphrase feature for an extra layer of account isolation—understanding the trade-offs and recovery implications first.
Perform a small test transaction to confirm the signing flow and address verification. Explore account management, apps, and staking features only after you have verified the device and backup process.
Key safety reminders from Ledger.com/Start®
- Only use official download links and verify checksums if provided.
- Never disclose your recovery phrase — Ledger staff will never request it.
- Keep firmware updated via Ledger Live to get security improvements and attestation benefits.
- Consider physical security for recovery phrase copies—use fireproof and waterproof storage if available.
Common issues & quick fixes
- Device not recognized: try a different USB cable or port, ensure the helper/bridge is installed, and check device boot screen.
- Installer blocked: allow installation in OS security settings and ensure you downloaded from the official domain.
- Lost recovery phrase: if you lose it and have no backup, funds may be unrecoverable—create secure backups during setup.
Final words — start securely
Using Ledger.com/Start® to start up your Ledger® device keeps the most important security principles front and center: verify, install only from official sources, store backups offline, and confirm transactions on-device. This start flow is intentionally simple but security-focused so both new and experienced users can start confidently and protect their crypto assets over time.
Is Ledger.com/Start® official?
This example page mirrors an official-style start guide. Always confirm links and downloads against Ledger’s verified channels before acting.
What if I see unexpected messages during start?
Stop and verify authenticity—unexpected prompts can indicate phishing. Contact official support channels before proceeding.